How to Communicate Effectively With an Auto Mechanic

While many cars are built to last, eventually even the most reliable vehicles分解。发生这种情况时,知道如何与汽车机械师交谈并传达车辆表现出的症状,对于第一次使车辆固定正确的症状很大 - 它可以通过避免不必要的维修来节省您的钱。要准确地描述车辆的问题,并确保机械师在进行维修时确切地了解汽车的确切问题,请考虑一些因素。

第3部分:传达汽车的症状

清晰的沟通可确保您的机械师准确地了解车辆所表现出的症状。虽然您大多可能不会确切地知道问题是什么,但是如果您可以准确地描述症状,则可以确保机械师对汽车的错误有更好的了解,以便他们更快地修复它。

步骤1:写下问题。When you start having issues with your vehicle, write down exactly what it is doing.

这可以帮助您确切地记住汽车进入时表现出的症状。否则,如果您尝试从记忆中回忆起的事情,您可能会错过一个重要的细节。

You should include any specific sounds, sensations, and the behavior of your vehicle in your description, as well as any leaks or smells you have noticed.

步骤2:清楚地解释问题。与机械师交谈时,请确保您描述他们可以理解的语言问题。

Instead of simply stating that the vehicle is making a sound, describe the problem in more detail. The following is a list of common terms for auto symptoms:

  • Backfire:从车辆的尾管或发动机发出的大声爆炸。
  • 底部: This happens when the car bottoms out when going over a bump or high spot in the roadway. Often accompanied by a harshness felt through the steering column or by excessive noise.
  • 屈曲:在换档或车辆犹豫后感觉到车辆的倾斜。
  • Dieseling: A term used to describe what happens after you turn the vehicle off and it continues to run briefly.
  • 犹豫: A common problem where the vehicle suffers a temporary loss of power when accelerating.
  • Knocking:加速时会听到迅速的嘎嘎声或敲击声音。
  • Misfire:当发动机气缸不像应有的那样发射时,这会发生这种情况。
  • Shimmy:当车辆通过转向轮或轮胎表现出左右运动时。
  • Sluggish: When a car does not accelerate strongly or smoothly ands feels like it is bogged down.
  • Surge:呆滞的相反。当汽车突然上升时,发动机表现出更高的RPM。

Part 2 of 3: Test drive to demonstrate problems

If you cannot explain the problem properly to the mechanic, or the problem cannot be detected upon inspection, you might offer to let the mechanic take the vehicle for a test drive. This is especially important if the problem only occurs while the vehicle is in motion. Leave it up to the mechanic to decide who should drive during the test drive.

机械师的驾驶员

步骤1:用机械师驾驶汽车。确保在与问题发生时相似的情况下驾驶车辆。

如果您要开车,请确保安全开车并观察所有发布的速度限制和路标。

If the problem does not occur on the test drive, you may have to bring the vehicle back the next time the problem occurs.

Part 3 of 3: Get an estimate for any necessary repairs

The final part of the process is getting anestimatefrom the mechanic on how much it costs to get the problem fixed. It is important that both you and the mechanic understand exactly what needs repair, and that you understand the exact costs associated with the repair.

hand holding a clipboard

步骤1:讨论所需的维修。让机械师解释您的车辆需要什么修复。

You need to know what is involved and the length of time it should take. This allows you to borrow a vehicle or get a rental car if needed.

  • Tip: Give the mechanic a good contact number to reach you. This allows the mechanic to contact you immediately, and can save time when making the repair. They also need the number to reach you in the case of any unforeseen problems.

步骤2:讨论涉及的成本。接下来,让机械师告诉您任何维修费用应花费多少。

在这一点上,可以讨论哪些维修是必要的,哪些可以等待。大多数机械万博亚洲客户端师都知道,人们经常有预算,并将就他们认为是最紧迫的维修和可以等待的建议提出建议。

Do not try to negotiate the costs, as your estimate includes the part and the time involved in making the repair.

  • 警告: Keep in mind that repair costs could go up if another problem is found while making the original repair. Make sure that the mechanic understands that you want notification in such cases. That way, the mechanic can explain the problem and you can make the ultimate decision on how to proceed.

步骤3:决定如何进行。With the costs in mind, make a decision on what repairs to have done, if any.

If you feel the mechanic's estimate is too high, consider getting a second opinion or check with other repair shops to see what their rates are to fix the same problem and how long repairs will take.

  • Tip: Keep in mind that most mechanics are not out to rip you off, but do need to make a living too. What they charge to fix a problem is what they charge - if you disagree with their prices, then you are free to take your vehicle elsewhere. Most repair shops charge a fee for a diagnostic. Ask what they charge before you have them look at your vehicle.

A vehicle that needs repairs can lead to unwanted stress. By taking your vehicle to an expert mechanic, you find out what is wrong with your car and what you need to do to have it repaired, including the cost and the time involved in making the repair. If you are unsure how to proceed, you canAsk a Mechanic有了您的力万博体育入口学,您可以信任如何在这种或任何其他自动相关情况下继续进行建议。


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Gustavo

20 years of experience
75个评论
Gustavo
20 years of experience
Buick LaCrosse V6-3.8L - Car stays running when I shut the key off - San Antonio, Texas
Gustavo was very courteous and helpful. Enjoyed meeting him and appreciate his evaluation of my car.

特里

26 years of experience
326 reviews
特里
26 years of experience
Buick Century V6-3.3L - Car stays running when I shut the key off - Tempe, Arizona
特里showed up on time. He was friendly and professional. Inspected and determined repair that was needed. Unfortunately parts house didn't have part in stock(the car is a '91), had to be ordered so could not complete the repair.

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41年的经验
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41年的经验
Acura MDX V6-3.5L - Car stays running when I shut the key off - Durham, North Carolina
He's very friendly and did good work!

彼得

43 years of experience
1321评论
彼得
43 years of experience
Lincoln Town Car V8-4.6L - Car stays running when I shut the key off Inspection - Chandler, Arizona
在我在亚利桑那州29年的29年中,一家也是唯一的不知名公司,并没有误导或试图在没有错的地方出售我。诚实和前期。感谢您发送彼得。

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