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很高兴我使用这个公司,特别是我儿子的汽车是不实用的。关键是不能转(方向盘锁)。所以我需要解决;以及一个完整的诊断检查。我的appt。是第二天,然而诺尔称今天让我知道他有一个取消&完成另一个修复如果可用他能够停止我在晚上我电话(此句的一天,幸运的是我不需要等到明天)。他们的系统让你知道当机修工在n将到来。他还叫我所以我可以描述清楚我需要/问题。哎呀,我希望我偶然发现“技工”网站,这样我可以让他们买它之前检查了这辆车一个月前。我的儿子有一辆2003年的本田飞行员,不幸的是它给我们我可以避免这个问题如果我有汽车购买前检查。 Although, Noel was unable to turn on car (we only have one key and it is slightly bent; he was able to open the steering column area and suggested I take to locksmith or confirm with Honda dealer if recall still applies (if dealer recall applies- it would be for free). He even tried calling nearby Honda dealer for me - but their service dept was already closed. The cylinder needs to be opened and reset (it would be best to have a locksmith or Honda dealer handle). Mechanic suggested a locksmith that assists with this problem and is able to reset key code (in Hammond, IN). Aside, from that he quickly inspected the car provided me with additional recommendations that would be beneficial for the cars upkeep. He couldn't run a full diagnostic since car didn't turn on. He took pictures of car and I received my work quote on-line via email. This was very convenient (especially knowing that it can be done at home allowing me to complete my daily routines). I am glad they offer this service. I will definitely use again either at home or work.